WHAT IS THE PAYOUT PERIOD FOR SUCCESSFUL
TRANSACTIONS?
All successful transaction amounts are paid out automatically to your bank account in 7 business days.
WHAT ARE THE CURRENCIES SUPPORTED BY
HITPAY?
The following currency payments are supported by HitPay: SGD, USD, EUR, JPY, GBP, AUD, CAD, CHF, RMB, SEK, MXN, NZD, HKD, NOK, KRW, TRY, INR, RUB, BRL, ZAR, DKK, PLN, TWD, THB, MYR, IDR, VND and AED
CAN MY BUSINESS SIGN UP FOR A HITPAY ACCOUNT?
Your business can register an HitPay account as long as your business has a bank account in one of the following countries : Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Singapore, Spain, Sweden, Switzerland, United Kingdom, United States, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway and Portugal
IS THERE A MAXIMUM TRANSACTION AMOUNT
THAT CAN BE CHARGED THROUGH HITPAY?
A maximum of 6 digit transaction amounts can be charged for all supported currencies except IDR. Example : A maximum USD transaction that can be charged through HitPay is 999,999. Similarly, a maximum of 8 digit transaction amount can be charged for IDR
CAN OUR BUSINESS GET A DISCOUNTED
TRANSACTION RATE FOR HIGHER VOLUMES?
If you business is expected to process in excess of USD$50,000 per month, get in touch with us at support@hit-pay.com
CAN A SINGLE HITPAY ACCOUNT BE USED
SIMULTENEOUSLY IN MULTIPLE DEVICES?
Yes, you can charge customers at the same time by logging into a single HitPay account on multiple devices
WHAT ARE THE FOREIGN CURRENCY
CONVERSION CHARGES?
A 2% conversion premium above the local bank determined mid-market rate is imposed on the foreign currency transaction. Example: If your home country is Singapore and you are charging 1000 JPY, assuming the prevailing mid market JPY/SGD rate is 81.59, the transacted amount of 1000 JPY is converted to SGD at 83.22
CAN I ADD AND TRACK INVENTORY USING
HITPAY?
We are working hard to introduce a smart inventory
management system for mobile businesses. This is
expected to release in Q4 2018.
